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15-Day Guarantee & Return Policy
At CFS Products, we aim to please. All of the equipment and supplies that we sell are covered under our 15-Day Guarantee. You can return your product for ANY reason within the first 15-days for a full refund (less the return shipping charges), no exceptions! This applies only to orders shipping within the U.S.A.
During the first 15 days be sure to hold on to all original packing material and paperwork. If after contacting us it is determined that the product(s) must be shipped back, all items must be returned in their original packaging and received in "like new" condition to receive a full refund, less shipping. A 20% restocking charge may be applied if the terms of this return policy are not met.
To Arrange for a Return:
1. Save all of the original packing material.
2. Contact CFS at 1-888-237-3221 within 15 days from receipt. CFS will attempt to resolve any technical issues. If unresolved, a return authorization number will be assigned. A credit will not be issued for any returns sent back without a Return Authorization.
3. You must ship the product back (at your cost) to CFS for a refund of the original sales price, including any sales taxes, if applicable. Any expedited shipping charges will not be refunded. It is your responsibility to ship the product back to CFS. You MUST insure the freight for the full original purchase price.
4. Upon receiving the returned product and meeting this criteria, CFS will refund you within 30 days.
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